FlexiBus for flexi customers

A new FlexiRide system will replace some services on the TeleBus routes in the local area. Picture: SUPPLIED.

More passengers across Melbourne will be able to access on-demand bus services, thanks to the expansion of the FlexiRide trial giving commuters more flexible and convenient travel options.

Residents in Chirnside Park, Lilydale, Mooroolbark, and Croydon will benefit from FlexiRide services connecting them to Chirnside Park Shopping Centre, Lilydale Railway Station, Lilydale Shopping Precinct, Mooroolbark Station and Croydon Station.

“Bus passengers will be able to access on-demand services thanks to the trial of FlexiRide – creating a more efficient and reliable journey for the community,” member for Eastern Victoria Harriet Shing said.

The trial will replace TeleBus Area 1, 2, 3 and 4 services, as well as Route 676.

FlexiRide services do not have a fixed route. Passengers will be able to book a seat via the FlexiRide app or phone, be directed to their closest bus stop – either a physical or virtual stop – and be picked up and transported to dedicated hubs.

The FlexiRide app provides users with real-time information so passengers know exactly when their service is arriving. It also provides information on other available transport options in the area.

“Improving our public transport network means more people can choose to leave their cars at home knowing they can catch a reliable bus service,” member for the Eastern Metropolitan region Sonja Terpstra said.

The extension of FlexiRide follows its current trial in Rowville, connecting locals to Stud Park Shopping Centre and Ferntree Gully Railway Station.

Since its launch in December 2020, patronage for the on-demand service has increased significantly.

“The current success of the FlexiRide trial in Rowville has shown the convenience and ease of which passengers are able to use the service,” public transport minister Ben Carroll said.

Bookings can be made in advance or cancelled, with home pickups and drop-offs also available for customers with accessibility requirements.

Locals can book the on-demand services via the FlexiRide app which can be downloaded for free on IOS and Android, or by calling 8710 6377.

The 12-month trial of FlexiRide in Lilydale launches October 4. FlexiRide will operate from 6am to 8pm on weekdays and 8am to 6pm on Saturdays.

Passengers can access information on these changes from September 3 via the PTV website.

FlexiRide is an initiative of the Victorian Bus Plan, improving the State’s bus network to better meet demand, improve accessibility and performance, and deliver value for money.